At Silk Jewels (Ritiaka Jewels), we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you visit our website or use our services. By accessing our website or providing your information to us, you consent to the practices described in this policy.

Information We Collect

We may collect various types of information, including:

1. Personal Information: This includes your name, email address, phone number, shipping address, and billing information when you make a purchase.

2. Usage Information: We gather data about your interactions with our website, such as your IP address, browser type, pages viewed, and the date and time of your visit.

3. Cookies and Tracking Technologies: We use cookies and similar technologies to improve your browsing experience, understand your preferences, and provide relevant content.

4. Communication Data: Information you provide when you contact us, such as email correspondence or feedback.

How We Use Your Information

We use your information for the following purposes:

1. Order Processing: To process and fulfill your orders, including shipping, payment, and customer service.

2. Personalization: To customize your experience on our website, show you relevant products, and provide tailored content.

3. Communications: To send you transactional emails, order updates, and promotional materials with your consent.

4. Analytics: To analyze website usage, improve our services, and enhance user experience.

5. Security: To protect our website and your data from unauthorized access and fraud.

Disclosure of Your Information

We may share your information with:

1. Service Providers: Third-party service providers who assist us in delivering our services, such as payment processors and shipping companies.

2. Legal Compliance: When required by law, to respond to legal requests, or to protect our rights, privacy, safety, or property.

3. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your data may be transferred as part of the transaction.

Your Choices

You can manage your information in the following ways:

1. Access and Update: You can access and update your account information by logging into your account on our website.

2. Marketing Communications: You can opt out of receiving marketing emails from us by following the unsubscribe instructions in the emails.

3. Cookies: You can manage cookies through your browser settings or opt-out of certain tracking technologies.

Security

We implement reasonable security measures to protect your data. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.

Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect or store personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes through our website or other means.

Contact Us

If you have questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at contact@silkjewels.co.

Thank you for entrusting Silk Jewels with your personal information. We are committed to protecting your privacy and providing you with a secure and enjoyable shopping experience.